Using Waterhole for our Community Feature Request Forum

Over the last few months I have been able to test Waterhole and use it for our Community Feature Request Forum- https://ideas.tana.inc/

So impressed with it. Want to highlight a few ways it's really made an impact -

Features

Even though there's specific feature request software available, and Waterhole is more general forum software that you can use for different types of forums, we were able to design a better and more specific/unique feature request process than what we would have got with more expensive feature request software like Canny. Being able to set up our own taxonomies for status, experiment with different voting systems, have better search to reduce duplicates, and the logic of comment threads all has made a great experience enabled by better software.

Design

Waterhole feels modern and doesn't look like every other discourse forum. The goal was to engage our community, I didn't appreciate how much the look of a forum would contribute to that. Waterhole looks great and distinct, and feels like it brings forums forward again to modern times/design standards, and you get to stand out relative to other choices.

Reliability and speed

We haven't had a single issue since the day we launched. I have spent a total of zero minutes worried about or dealing with reliability issues. We have a lot of members and posts. Speed of Waterhole also so impressive. Similar to design, speed totally under-appreciated as a factor in building engaging community.

Toby

Final one is Toby. He has been so easy to work with. Friendly, easy to talk to about ideas, and clearly has a high threshold for quality. Have enjoyed it so much.

Any other questions reach out!