Toby, I have a question regarding price models. Could you please take a look at the price models for Craft CMS and Statamic? They seem to be a little more user-friendly, but ultimately the decision is up to you.
For reference, Craft and Statamic have a free "Solo" plan "for when you're building a website for yourself, a friend, or a hobby". You are limited to a single user account, which makes this plan unsuitable for teams/businesses.
A free tier for Waterhole is something I've spent a bit of time thinking about and haven't ruled out. I just haven't worked out what a good comparable limitation would be for forum software.
- Limit the number of user accounts?
- Limit forum activity?
- Nerf the groups functionality?
What constitutes a "hobby" community vs a more "serious" one?
No guarantees that this will be implemented, but I'm very much open to thoughts and suggestions.